Privacy Policy

Introduction

Travostart.com (“Travostart,” “we,” “us,” or “our”) respects your privacy and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you access our digital services, including our website (www.travostart.com), mobile applications, and customer support channels (collectively, the “Services”).

By using our Services, you acknowledge and agree to the practices described in this Privacy Policy along with our Terms and Conditions.

Personal Information

Information We Collect

“Personal Information” refers to data that identifies you or could reasonably be associated with you. This may include:

• Full name
• Contact details (address, phone number, email)
• Payment information (credit/debit details, billing data)
• Social media identifiers (if connected to your account)
• Passport or government-issued travel identification (e.g., visa details, Known Traveler Number)
• Booking and itinerary information (flights, hotels, tours, or other reservations)
• Travel preferences and special requests (e.g., dietary, medical, or accessibility needs)
• Demographic information
• Device identifiers, cookie data, and usage analytics
• Inferences based on your interactions with our Services

If you provide personal information about another person (such as a travel companion), you confirm that you have their authorization to do so.

How We Collect Personal Information

We collect information in the following ways:

• Directly from you: When you create an account, make bookings, contact support, sign up for promotions, or participate in activities.
• Automatically: Through cookies and technology that collects device details, browsing behavior, and interactions with our platform.
• Offline: Through phone calls or communication with our customer support team.
• From third parties: Social media platforms, business partners, marketing affiliates, and publicly available databases where permitted by law.

Analytics and Advertising Data

Travostart and its partners collect technical and behavioral information to enhance user experience and deliver personalized offers. This includes:

• Device and browser details (IP address, operating system, model, language, resolution)
• Website interaction metrics (pages visited, clicks, search history, session time)
• Advertising identifiers, cookie IDs, and purchase behavior

We use cookies, pixels, SDKs, APIs, and similar tools to collect this data. For more information, see our Cookie Policy.

How We Use Personal Information

We use Personal Information to deliver safe, reliable, and efficient travel services, including:

• Bookings & Transactions: To process reservations, payments, and confirmations.
• Customer Support: To resolve inquiries and provide assistance.
• Communication: To send service updates, booking alerts, and policy notices.
• Personalization & Marketing: To tailor offers, discounts, and recommendations.
• Promotional Features: To manage contests, sweepstakes, surveys, and loyalty programs.
• Business Operations: Analytics, service development, fraud detection, and security protection.
• Legal Compliance: To meet regulatory obligations, enforce our Terms, and protect safety and property.
• Aggregated Data: Non-identifiable statistical data may be used to improve operations.

Disclosure of Personal Information

We may share information with trusted partners to provide and improve Services:

• Corporate affiliates and group companies
• Travel suppliers including airlines, hotels, rentals, and insurance providers
• Third-party service providers (payment processors, hosting providers, analytics firms, IT & support vendors)
• Marketing and referral partners
• Promotional partners (for optional activities such as contests and surveys)
• Social media platforms (when integrated or connected by the user)
• Parties involved in mergers, acquisitions, restructuring, or transfer of assets
• Legal authorities where required by law or to protect rights and security

Third-Party Services

Travostart.com may link to or integrate third-party platforms. We do not control and are not responsible for how third parties collect or use your data. Examples include:

• External websites
• Social media integrations
• Advertising and analytics companies

You are encouraged to review their privacy policies before using their services.

Advertising and Tracking

We partner with advertising networks and retargeting providers to display interest-based ads. These partners may collect browsing data to show relevant advertisements.

• Network Advertising Initiative
• Digital Advertising Alliance

Security

We use industry-standard measures including encryption, firewalls, and restricted access protocols to safeguard data. However, no system is 100% secure. If you believe your account has been compromised, contact us immediately.

Your Privacy Choices

• Marketing Emails: Unsubscribe anytime via email links or contact support.
• Cookies & Tracking: Manage through browser settings or our Cookie Policy.
• Access or Delete Data: To request access, correction, or deletion of your information, contact support at info@travostart.com. Verification may be required.

Retention of Data

We retain Personal Information only as long as required to provide our Services, comply with legal requirements, resolve disputes, or enforce policies. Data no longer needed will be securely deleted or anonymized.

Use by Minors

Our Services are not intended for individuals under 18. We do not knowingly collect information from minors.

Sensitive Information

Please refrain from sharing sensitive data (e.g., biometric information, political views, and criminal history) through our Services.

Updates to this Policy

We may revise this Privacy Policy periodically. Changes will be posted with an updated “Effective Date.” Continued use of our Services signifies acceptance of the revised terms.