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Post Ticket Servicing Fees

Applies To For Amount per Ticket Air - Economy Air - Business/First
Agent Assisted Cancellation Cancellation requested within 24 hours of booking Domestic: $30
International: $75
Business and First Class: $75
Cancellation & Refunds (after 24 hrs)
Agent Assisted Cancellation w/Future Credit Domestic: $50, Intl*: $75 Domestic: $50, Intl*: $75 Domestic: $100, Intl*: $100
Agent Assisted Cancellation w/Refund Domestic: $100, Intl*: $250 Domestic: $100, Intl*: $250 Domestic: $200, Intl*: $250
Changes to Existing Bookings (exchange) Within 10 days of the new travel date Domestic: $50, Intl*: $75 Domestic: $50, Intl*: $75 Domestic: $100, Intl*: $100
Beyond 10 days of new travel date Domestic: $100, Intl*: $250 Domestic: $100, Intl*: $250 Domestic: $200, Intl*: $250
Agent Assisted Waivers Domestic: $50, Intl*: $75 Domestic: $50, Intl*: $75 Domestic: $100, Intl*: $100
Fees for agent assistance to seek a refund or credit Death/Bereavement, Military, Reinstated, Duplicate, Infant, Routing Changes, Ticket Validity, Medical, Name Correction --
No Show, UNMR

Visa and Schengen Visa Guidelines — Ticket Refund Policy

Airline tickets booked through Travostart are non‐refundable unless explicitly stated otherwise in the fare rules. Refunds are possible only when permitted by the respective travel supplier and after Travostart receives their approval. To qualify for a refund, you must not be marked as a “no-show” and any cancellation or refund request will only be processed after a waiver or approval has been granted by the airline or supplier.

Airline Refunds and Credit Policies

All refund requests and future travel credits are governed strictly by the airline’s fare rules, terms, and procedures. Service fees displayed during checkout are charged per passenger, per ticket, and apply to all traveler types — adults, children, seniors, infants, students, or military passengers.

  • Booking fees and post-ticketing service charges are non-refundable
  • Fees related to refunds, cancellations, or changes may apply
  • These charges are separate from airline or supplier fees, and are subject to change without prior notice
  • Government taxes and airline-imposed charges may fluctuate; however, you will only be billed the final total confirmed by our customer support team at the time of payment

Special Service Requests

Special service requests are handled by Travostart only upon customer request and are approved exclusively at the discretion of the airline. Travostart cannot guarantee approval for any special service.

Common service request scenarios include:

Type of Request Information Required / Notes
Name Correction / Misspelling If the name on the ticket does not match the passport or government ID, documentation may be required for correction.
Visa or Passport Denial A formal denial letter from the embassy/authority is generally required to submit a request.
Baggage Claims Baggage claim receipts and baggage tags must be retained and provided.
No-Show Supporting documents must explain why the scheduled flight was missed.
Denied Boarding Passenger must submit airline documentation stating the reason for denied boarding.
Duplicate Ticket Purchases Copies of all duplicate tickets with the same itinerary must be provided to process a refund request.