| Applies To | For | Amount per Ticket | Air - Economy | Air - Business/First |
|---|---|---|---|---|
| Agent Assisted Cancellation | Cancellation requested within 24 hours of booking |
Domestic: $30 International: $75 Business and First Class: $75 |
||
| Cancellation & Refunds (after 24 hrs) | ||||
| Agent Assisted Cancellation w/Future Credit | Domestic: $50, Intl*: $75 | Domestic: $50, Intl*: $75 | Domestic: $100, Intl*: $100 | |
| Agent Assisted Cancellation w/Refund | Domestic: $100, Intl*: $250 | Domestic: $100, Intl*: $250 | Domestic: $200, Intl*: $250 | |
| Changes to Existing Bookings (exchange) | Within 10 days of the new travel date | Domestic: $50, Intl*: $75 | Domestic: $50, Intl*: $75 | Domestic: $100, Intl*: $100 |
| Beyond 10 days of new travel date | Domestic: $100, Intl*: $250 | Domestic: $100, Intl*: $250 | Domestic: $200, Intl*: $250 | |
| Agent Assisted Waivers | Domestic: $50, Intl*: $75 | Domestic: $50, Intl*: $75 | Domestic: $100, Intl*: $100 | |
| Fees for agent assistance to seek a refund or credit | Death/Bereavement, Military, Reinstated, Duplicate, Infant, Routing Changes, Ticket Validity, Medical, Name Correction | -- | ||
| No Show, UNMR |
Airline tickets booked through Travostart are non‐refundable unless explicitly stated otherwise in the fare rules. Refunds are possible only when permitted by the respective travel supplier and after Travostart receives their approval. To qualify for a refund, you must not be marked as a “no-show” and any cancellation or refund request will only be processed after a waiver or approval has been granted by the airline or supplier.
All refund requests and future travel credits are governed strictly by the airline’s fare rules, terms, and procedures. Service fees displayed during checkout are charged per passenger, per ticket, and apply to all traveler types — adults, children, seniors, infants, students, or military passengers.
Special service requests are handled by Travostart only upon customer request and are approved exclusively at the discretion of the airline. Travostart cannot guarantee approval for any special service.
Common service request scenarios include:
| Type of Request | Information Required / Notes |
|---|---|
| Name Correction / Misspelling | If the name on the ticket does not match the passport or government ID, documentation may be required for correction. |
| Visa or Passport Denial | A formal denial letter from the embassy/authority is generally required to submit a request. |
| Baggage Claims | Baggage claim receipts and baggage tags must be retained and provided. |
| No-Show | Supporting documents must explain why the scheduled flight was missed. |
| Denied Boarding | Passenger must submit airline documentation stating the reason for denied boarding. |
| Duplicate Ticket Purchases | Copies of all duplicate tickets with the same itinerary must be provided to process a refund request. |